Can't save animations.

Started by M Pratton (calamitycats) on Fri, 14th Dec 2012 at 08:24:54.

8 Comments so far.

I like this software, but have had to uninstall once, then reinstall because I couldn't save animations. Now I am back to square one. Initially animations saved, but now, any 'save' I choose only offers the first layer to save. This even after I 'render animation'. It must be something simple I am doing wrong. I haven't changed anything in the program (ie; preferences, etc.).
If anyone can help, it would be greatly appreciated.
P.S. I am very new at this kind of program. I don't have photoshop or anything!! :D
Thank you.


John Paul Chacha (jpcha2) on Sun, 16th Dec 2012 at 00:06:14

In which file format are you saving your animations?


M Pratton (calamitycats) on Sun, 16th Dec 2012 at 15:51:49

I have tried saving in .avi, .gif, etc... it seems to be a glitch somewhere, as now I can save, but the gifs, no matter what the frame-rate is, will show the layers as it plays.
I really like a lot of features of this program, as it seems even better than gimp, I just can't seem to fine tune it.
Also, I have went to the tutorials page and followed closely the directions.

BTW, thank you for responding so quickly, I was not expecting that.


M Pratton (calamitycats) on Sun, 16th Dec 2012 at 18:15:08

Oh, wanted to mention, when I view the gifs in the viewer, they are perfect, it is only when I try to  view them in video software that they won't work.
I have one that I made the first time I installed the Chasys draw, that does work in windows media, quicktime, etc,.. but none of the others that have been made since.


John Paul Chacha (jpcha2) on Tue, 18th Dec 2012 at 13:44:27

If possible, please email me one of the affected animations for troubleshooting. The email address is support@jpchacha.com


John Paul Chacha (jpcha2) on Tue, 18th Dec 2012 at 13:46:31

One more thing -- with version of Chasys Draw IES are you using? (Go to "Help" then "About" to confirm)


M Pratton (calamitycats) on Tue, 18th Dec 2012 at 20:36:19

Hi, thanks again for your responses.
I have sent the .gif to the email you provided, and on checking have found that I do have the latest version (4.) of Chasys.
Your help is really appreciated.
Have a good day.


John Paul Chacha (jpcha2) on Wed, 19th Dec 2012 at 04:53:26

Hi, I haven't received the email yet, kindly resend and copy jp@jpchacha.com.


M Pratton (calamitycats) on Wed, 19th Dec 2012 at 05:55:25

Resent. :) Let me know if you get it. Thanks.


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