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Bug report (Blending Mode Difference)

Started by Jean Pierre (jeanpierre) on Mon, 30th Nov 2015 at 16:56:14 UTC.

15 Comments so far.

(Google Translation)
  
Hello John Paul Chacha
  
Bug report for :
Chasys Draw IES Artist
ver. 4.35.02 (Nov 30 2015)
  
An error message appears when using the blending mode DIFFERENCE :
  
Error at 0x01136C9A:
Illegal Instruction
Attempting to continue execution...
  
Then a window asking me to close the program. Thank you and good luck.

Comments:

John Paul Chacha (jpcha2) on Mon, 30th Nov 2015 at 17:55:34 UTC

Hi Jean,  
Which processor do you have in your computer? Also send me the output of Menu >> Help >> Sys Info and Benchmark. Thanks.

 
     

John Paul Chacha (jpcha2) on Mon, 30th Nov 2015 at 17:57:50 UTC

One more thing: Does the error go away when you use [ Menu >> Configure >> Safe-mode ] ?

 
     

John Paul Chacha (jpcha2) on Mon, 30th Nov 2015 at 18:08:57 UTC

Problem found:  
The "difference" mode is attempting to use an sSSE3 instruction without checking if your processor supports it. Yours doesn't, so it fails with "illegal instruction". Please download Chasys Draw IES again after 12 hours; I'll fix the issue are a minor build update.

 
     

John Paul Chacha (jpcha2) on Mon, 30th Nov 2015 at 19:08:54 UTC

UPDATE: The fix is ready for download; please test and revert.

 
     

Jean Pierre (jeanpierre) on Mon, 30th Nov 2015 at 20:09:16 UTC

(Google Translation)
  
Here is the information requested:
  
Processorr : Intel(R) Pentium(R) D CPU 3.00GHz 3.00 GHz
Type system : operating system 64 bits, processor x64
  
I again download Chasys Draw IES but problems persist:
  
- The Blending Mode DIFFERENCE bug and a window asks me to close Chasys Draw IES Artist.
  
- Chasys Draw IES Artist (4.35.02) opens but without the window New Project.
  
- Chasys Draw IES Viewer (4.35.02) ; Chasys Draw IES Converter (4.35.02) ; Chasys Draw IES raw-Photo (4.35.02) do not open and I have to restart the computer to stop the launch of these applications.
  
Sys Info and Benchmark :



 
     

John Paul Chacha (jpcha2) on Tue, 1st Dec 2015 at 08:44:42 UTC

Hi,  
Please confirm that the version displayed in [Help >> About] has changed from "ver. 4.35.02 (Nov 30 2015)" to "ver. 4.35.02 (Dec 1 2015)"

 
     

John Paul Chacha (jpcha2) on Tue, 1st Dec 2015 at 12:19:16 UTC

Hi,  
I've managed to secure a PC with a Pentium D 3.40 Ghz processor, and can confirm that the "Dec 1 2015" release does not have the "Illegal Instruction" problem. Kindly check and confirm that you have the "Dec 1 2015" release, not the "30 Nov 2015".  
  
Direct Download Link: http://www.jpchacha.com/chasysdraw/downloads/chasys_draw_ies_4_35_02.exe  
  

[click image to expand]

 
     

Jean Pierre (jeanpierre) on Tue, 1st Dec 2015 at 19:31:59 UTC

(Google Translation)
  
Hi John Paul Chacha
  
I just downloaded and installed Chasys Draw IES Artist ver. 4.35.02 (Dec 1 2015). The Blending Mode DIFFERENCE works well.
  
But :
- Chasys Draw IES Artist opens directly without opening the window New Project.
- Chasys Draw IES Viewer, Converter and raw-Photo do not open. It is not possible to edit an image in these applications : the mouse cursor waiting does not end after you click on an image for editing in Viewer but without success.


[click image to expand]


 
     

John Paul Chacha (jpcha2) on Tue, 1st Dec 2015 at 21:23:35 UTC

Hi Jean,  
You may need to restart your computer after the installation to remove the old thumbnail handler, which will solve the issue with the image folders. I'll try to reproduce the failure you're experiencing with the other applications then get back to you.

 
     

Jean Pierre (jeanpierre) on Wed, 2nd Dec 2015 at 11:26:01 UTC

(Google Translation)
  
Hi John Paul Chacha
  
I have to restart my computer after installing Chasys Draw IES but the problem still persists with the image folders. The icons images appear without preview as seen in the image in my previous post. I did not have these problems with previous versions of Chasys Draw IES.

 
     

John Paul Chacha (jpcha2) on Wed, 2nd Dec 2015 at 13:05:07 UTC

I think you may have some components of the previous version still installed (though this should never happen). Have you tried doing a complete uninstall followed by a restart then a full reinstall?  
I'm still trying to reproduce this failure on the Pentium D machine I got without success.

 
     

Jean Pierre (jeanpierre) on Wed, 2nd Dec 2015 at 19:05:58 UTC

(Google Translation)
  
Hi John Paul Chacha
  
I followed your instructions to the letter. Chasys Draw IES Artist and Viewer now works perfectly. But Chasys Draw IES Converter and raw-Photo do not open.

 
     

Jean Pierre (jeanpierre) on Sat, 19th Dec 2015 at 19:22:34 UTC

(Google Translation)
  
Hi John Paul Chacha
  
I just updated Windows 10 on my computer and now Chasys Draw IES Artist, Converter, Raw-photo and Viewer work perfectly. Thank you for your attention and time you gave me to resolve my problem. Thank you again and good continuation.

 
     

John Paul Chacha (jpcha2) on Sat, 19th Dec 2015 at 20:35:51 UTC

You're welcome. I'm still curious as to what exactly was causing the problem, though. Which update did you install?

 
     

Jean Pierre (jeanpierre) on Sat, 19th Dec 2015 at 21:50:58 UTC

(Google Translation)
  
It is the update of November 2015 of Windows 10 Version 1511.

 
     

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